Understand the Chinese Z Generation consumers’ Green hotel visit intention: An Extended Theory of Planned Behavior Model
文献类型： 外文期刊
作者： Wu H.;Wang W.;Tao Y.;Shao M.;Yu C.
作者机构：
关键词： Chinese Generation Z;Green hotel;Multidimensional green perceived value;Theory of planned behavior;Visit intention
期刊名称： Heliyon
ISSN： 2405-8440
年卷期： 2024 年 10 卷 3 期
页码：
收录情况： SCIE（2024版）
摘要： In the context of growing environmental concerns and a shift towards sustainable tourism, understanding the behaviors of younger generations, particularly Generation Z, becomes crucial for the hotel industry. This study investigates the intentions of Chinese Generation Z consumers to visit green hotels, using an extended Theory of Planned Behavior (TPB) model incorporating multi-dimensional green perceived value. A questionnaire survey with 436 participants was conducted, and structural equation modeling was employed for data analysis. The study reveals that Functional value significantly shapes the inclination towards green hotels among Chinese Generation Z. Emotional value and Subjective norms also positively influence visit intentions, whereas social value, although not a significant driver, provides insights into the distinct nature of green consumption behaviors. This study's findings offer strategic insights for green hotel operators and policymakers to attract this demographic segment, emphasizing Chinese Generation Z consumers' unique preferences and values. © 2024 The Authors
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